General Queries
All chains and findings are 14k gold-filled. Gold fill is created by pressure bonding a layer of gold to another metal. Pieces are tarnish resistant, long-lasting, and sensitive-skin friendly. Gold-filled material typically has a life span of 10 to 30 years when taken care of properly.
Last on, first off:
Put jewelry on after you apply perfume, lotion, or hairspray, and remove before bed.
Keep it dry:
Avoid wearing it in the shower, pool, or while working out.
Ocean or pool safe?
Saltwater and chlorine can dull over time. If you forget to take it off, rinse gently with freshwater and pat dry.
Cleaning:
Use mild soap and warm water, then dry with a soft cloth. Avoid harsh chemicals or abrasive cleaners.
Storage:
Keep pieces in a soft pouch or zip bag, away from other jewelry, to prevent scratches.
We are not taking custom orders at this time.
We are able to make necklaces/ bracelets shorter but not longer for a $15 adjustment fee, plus the cost of shipping to and from ($10). We also have extension chains available for purchase for $15. Please email customerservice@keikojewelry.com to coordinate adjustments.