As with all jewelry, chains are subject to natural wear and tear. If your piece breaks within 30 days of purchase, we will be more than happy to repair it at no-cost (must have receipt or proof or purchase to be eligible for repair).
If jewelry breaks outside of this 30 day window, or is intentionally cut for any reason, we offer a $15 repair fee.
Jewelry must be in its original form & chain must be intact to accommodate a repair. We are only able to repair and existing chain using a jump ring, but will not replace the whole chain. If we determine that the chain has not been well taken care of, we will ask you to purchase a new chain. We are also not responsible for lost jewelry.
Jewelry can be shortened for a $15 fee, but cannot be lengthened.